Privacy policy

we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.swiminpeach.com or make a purchase.

 

1. Information We Collect

When you use our online store, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address.

Payment Information: Credit/debit card details or other payment method information (processed securely via third-party payment gateways).

Order Details: Items purchased, purchase date, delivery preferences.

Account Information: If you create an account, we store login credentials and order history.

Device Information: IP address, browser type, device type, and usage data via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

- Process and deliver your orders

- Communicate with you about your orders or inquiries

- Improve our website and customer experience

- Send promotional emails (if you opt in)

- Detect and prevent fraud

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties such as:

- Payment processors (e.g., Stripe, PayPal)

- Shipping providers

- Marketing platforms (if consent is given)

- Website analytics tools

These parties are contractually obligated to protect your data and only use it for the intended purpose.

 

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and collect data about website traffic. You can control cookies through your browser settings.

 

5. Your Rights

You have the right to:

- Access, update, or delete your personal information

- Withdraw consent to marketing communications

- Request a copy of the data we hold about you

To exercise these rights, please contact us at Swim.in.peach@hotmail.com.

6. Data Security

We use industry-standard security measures to protect your personal data. However, no online transmission is ever 100% secure, so we encourage you to protect your account credentials.

 

 

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

For hygienic reasons, we unfortunately do not offer returns on bikini bottoms. However, if you still wish to return a bikini bottom, we can offer a voucher/gift card for the equivalent amount, which can be used on your next purchase with us.

To start a return, you can contact us at swim.in.peach@hotmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at swim.in.peach@hotmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at swim.in.peach@hotmail.com.